SANITARY MEASURES

Your health and safety is a priority for us, both on the ground and on board our aircraft. Please read these recommendations carefully before you depart.

BEFORE YOUR FLIGHT

ENTRY REQUIREMENTS*

In order to facilitate your boarding and landing procedures, and to limit contact onboard the aircraft, we invite you to bring a minimum amount of cabin baggage.


We remind you that you can check in up to 2 pieces of luggage per passenger, with a maximum of 70lbs each.

Goods not permitted in your luggage.

CRITERIA TO ENTER FRANCE

Vaccinated passengers travelling to France must:  

  • present a vaccination pass with a complete vaccination scheme of a certificate of recovery to Covid-19  
  • Complete the passenger locator form here,

Non-vaccinated passengers need to:

  • provide a negative PCR carried out 72 hours before flight or an antigenic negative test carried out 48 hours before the flight departure
  • complete the passenger locator form here,

* This information is subject to change according to the regulations in effect. For further information, we invite you to contact your embassy, consulate, or other competent authority.

CRITERIA TO ENTER TO ITALY

From June 1st 2022, Italy doesn't require anything to enter into its territory

* This information is subject to change according to the regulations in effect. For further information, we invite you to contact your embassy, consulate, or other competent authority.

CRITERIA TO ENTER UNITED STATES

NON-US citizens: Only fully vaccinated travelers* may enter US territory.

They must print, fill out and bring at the check-in counter the combine passenger disclosure downloadable here

*For US authorities, “Fully Vaccinated” status corresponds to 2 doses of US-recognized vaccines or one dose of single dose vaccines. Recovery from Covid-19 plus one dose of any US-recognized vaccine does not meet approved protocol.

Children under 18 years of age, don’t need to provide a vaccination certificate but need to fill the form above.

Find out if you can board a flight to the United States | CDC

More information

During your flight, you will also be asked to complete documents for the US Authorities.

Please note that passengers who do not meet the entry requirements described will be denied access to the plane.

* This information is subject to change according to the regulations in effect. We invite you to contact your embassy, consulate, or other competent authority for more information.

MASK

Wearing a FFP mask in mandatory for flights from/to Italy only.

We recommend that you bring multiple masks to cover the entire duration of your trip and suggest that you change your mask every 4 hours.

This measure is mandatory for all passengers over 11 years old.

WEB CHECK-IN

In order to limit contact, we kindly ask you to check in online. This service will be available 24 hours before your flight. 

At the time of your registration, you will be asked to provide a sworn statement that you are not experiencing any symptoms of Covid-19. We invite you to download the sworn statement at the link provided below and fill it in prior to registration.

Once your check in done, we kinly invite your to fill your European Passenger locator form here for flights to Europe.

CARRY-ON LUGGAGE

In order to facilitate your boarding and landing procedures, and to limit contact onboard the aircraft, we invite you to bring a minimum amount of cabin baggage.


We remind you that you can check in up to 2 pieces of luggage per passenger, with a maximum of 70lbs each.

Goods not permitted in your luggage.

AT THE AIRPORT

All lounges are now reopened

In addition to facilities enabling regular hand washing, hydroalcoholic gel dispensers are at your disposal all along your journey through the airport.

Boarding and disembarkation will take place gradually, in compliance with current social distancing rules. We invite you to follow the instructions given by the ground staff.
Signage and markings on the ground have been put in place to limit contact with others. We invite you to respect them throughout your journey in the terminal.


For more information regarding your reception at the airport, please consult the following pages:
Paris ORLY  New York NEWARK Milano Malpensa Nice Côte d'Azur

IN-FLIGHT

Our latest-generation aircraft are equipped with an automatic circulation system that renews the air every 3 minutes, as well as HEPA filters (operating theatre type filters) that filter out dust, bacteria and viruses present in the air.


Our cabin-cleaning procedures have been reinforced with even stricter hygiene measures, in addition to a complete disinfection of the cabin between each flight (in compliance with EASA standards).


All of our personnel are equipped with protective equipment (mask and gloves) and have been trained to administer in-flight medical assistance.

CONTACT US

Our customer team will be available: