Special Services

Small dogs and cats (under 18 lb / 8 kg) and dwarf rabbits may travel with you in the cabin for a fee of 200$ per flight. Be sure to book their presence onboard in advance and comply with the following conditions:

• Each passenger may travel with only one pet.
• You must book your pet's presence in the cabin at least 24 hours before departure and pay the corresponding fee of 200$ per flight (400$ for round-trip flights) on our website in the “My Reservations” section or through Customer Service.
• The animal must be at least 6 months old, under 18 lb (8 kg), carried in a bag no larger than 21.65 x 13.75 x 9.8 in (55 x 35 x 25 cm), and identified by an implanted microchip (prior to rabies vaccination). All vaccinations, including mandatory rabies vaccination, must be up-to-date. For first-time rabies vaccinations, effectiveness begins 21 days post-inoculation (day of vaccination is day 0) and lasts up to 1 year.‍
• Dogs entering the USA must NOT have been in a high-risk country (see list) within the last 6 months; a CDC Dog Importation form must be completed for pets and service dogs.
• The animal's passport, including the Certificate of Good Health, must be issued within 10 days before the outbound trip and 15 days before return. The Certificate (or International Health Certificate) in the passport must be completed before departure. All official documents must be in English. ‍

• A reminder: Within the EU, dogs and cats must have a microchip and European passport completed by an authorized vet, certifying vaccinations. If you don't have a European passport, we recommend that you contact the embassy of your destination country for information on current regulations. For travel outside the European Union: Check regulations for each country of origin and destination, not forgetting connecting stopover countries (vaccinations, quarantine, etc.).

For travel outside the European Union :

Check regulations for each country of origin and destination, not forgetting connecting stopover countries (vaccinations, quarantine, etc.).

When traveling with pets, it is strongly recommended that you consult the following sites :
USA / CDC
https://www.cdc.gov/importation/dogs/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fimportation%2Fdogs%2Fenter-the-us.html
Europe
Voyager à l'étranger avec son animal de compagnie | Service-Public.frDémarche : Vous voyagez avec un chien, chat ou furet | Portail de la Direction Générale des Douanes et Droits Indirects

• This policy applies only to La Compagnie flights. For corresponding flights, check the operating airline's conditions.

Information may change based on health situations and country-specific restrictions. This information is subject to change according to the health situation and restrictions imposed by the respective authorities of each country.

Your pet must remain inside its carrier at your feet in front of your seat for the duration of the flight.

Please also note that due to our cabin configuration, travelers with pets cannot fully recline their seats.

For the comfort of your pet and our passengers, a maximum quota of 3 pets per flight is authorized. You will be notified at the time of booking whether your pet can be accommodated or if you need to change flights.

La Compagnie will deny boarding to passengers with animals not meeting the above conditions.

Before boarding, you can take your pet to an “animal relief area” (areas where animals traveling in the cabin can relieve themselves). These areas can be found :

• At Newark Liberty: in Terminal B, south side “Immigration Hall“
• At Paris Orly: in Terminal 4, at gate 48

Please note: We do not carry pets in the hold, only in the cabin, subject to the above conditions.

In accordance with the U.S. Department of Transportation's (DOT) final rule, La Compagnie no longer considers emotional support animals to be service animals as of July 14, 2021. Emotional support animals may travel as pets in the cabin if they comply with the terms and conditions set forth above.

La Compagnie only accepts trained service dogs (trained to assist a person with disabilities) free of charge.

What is the difference between a pet and a service dog for La Compagnie? 

• A pet can be a cat, dog, or dwarf rabbit weighing less than 18 lb (8 kg). To travel on La Compagnie, its owner must pay a fee equivalent to 10% of the ticket cost and comply with the above conditions of carriage.
• A service dog is specially trained to help its owner with various daily tasks and is carried free of charge on board. There are no restrictions on service dogs, and they can board without a cage or bag. Documentation is checked at the check-in desk on the day of departure.

Passengers travelling with a trained service dog must comply with the following conditions :

• Each passenger may travel with a maximum of two trained service dogs.
• You must inform our Customer Service department of their presence in the cabinat least 48 hours before departure.

As of August 1, 2024, please note the new regulations published by the CDC concerning exclusively the importation of dogs into the United States for pets and service dogs:

• Minimum age of dog : 6 months
• Dogs must NOT have been in a high-risk country (list of high-risk countries) in the last 6 months.
• A CDC Dog Import Form must be completed for both Pets and Service Dogs.
• All usual and official documents must be in English.

• At least 48 hours prior to departure, you must submit the U.S DOT form (Air Travel with a Service Animal) for validation before your flight, attesting to the animal's health, education, and behavior.
• Your pet must remain seated in front of your assigned seat. It is forbidden to sit in an emergency exit row or in the aisle.
• Any dog weighing more than 13.2 lb (6 kg) and not carried in closed baggage must wear a muzzle.

La Compagnie will refuse boarding to any passenger accompanied by a trained service dog who does not meet the above conditions.

Please note that due to our cabin configuration, if you are traveling with an animal, you will not be able to fully recline your seat.

For further information, please contact our customer service department at +33(0)892 230 240 or by email at contact@lacompagnie.com.

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Your child will enjoy a personal escort at both airports as well as priority boarding.

During the flight, your child can take advantage of our entertainment offer, available on personal touchscreen tablets, as well as exceptional business class comfort including a quality seasonal meal under the caring supervision of our hostesses and stewards.

A special meal adapted to young children is available for order. We invite you to make the request to our team member when booking the unaccompanied minor's flight.

You can book an unaccompanied minor ticket by contacting us directly. To save time, La Compagnie suggests you prepare the following information:

• Name, address and phone number of the individual bringing the child to the departure airport
• Name, address and phone number of the individual picking the child up at the arrival airport

Please be aware that the check-in process must be completed at the check-in desk at least 50 minutes prior to departure.

Once the booking is complete, we will provide you with all the necessary information concerning the time and place where our staff will welcome your child. Our staff will then escort your child to the aircraft.

Please remember to check-in any luggage your child would not be able to carry by himself in the cabin.

To avoid last-minute stress, complete the Unaccompanied Minor form online.You will need to provide this when checking in.

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You can download it from this page.

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Please print 3 copies of the travel documents before going to the airport.

• ‍Download the Unaccompanied minor form
• Download the Disclamer form‍

We welcome children with disabilities under a certain set of conditions.

Please contact our call center for more information.In the event that a flight is canceled or delayed, your child will remain under the constant supervision of our team, even if accommodation is needed.

Should this occur, the person(s) whose contact details were given during the booking process will be informed immediately.